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Return Materials Authorization
RMA form for returning a unit for repair
- Please fill out the following form before sending a unit for
repair, this way we will be able to serve you better and quicker
- Please use a new form for each additional unit, do not group
additional units onto the one form
- After clicking on "Request RMA number" we will receive
your details. Our support staff will then send you an email to
the address completed below containing the RMA number
- Upon receipt of your RMA number, please return the unit directly
to the factory by courier such as Fedex or UPS, to:
Applied Kilovolts Ltd, Woods Way, Goring by Sea, West Sussex,
BN12 4QY, UK
- Please use the original packaging or appropriate packaging for
the weight of units being returned, in order to prevent further
damage
- Please mark the RMA number clearly on 3 sides of the box
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